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REPUBLIC OF MOZAMBIQUE
National Complaints and Reports Portal
IGE and IGSAE · Citizens speak. The State responds.
Citizens speak.
The State responds.
TRANSPARENCY · INTEGRITY
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REPUBLIC OF MOZAMBIQUE

Contact Us

Use the official channels to clarify questions, get support, or contact the team of the National Complaints and Reports Portal.

DIRECT SERVICE

Quick Contacts

1490

National Toll-Free Line

Call Now

+258 82 000 0008

Active

Open WhatsApp

portal@reclamacoes.gov.mz

Email

Send Email

Monday to Friday

07:30 – 15:30

Service Hours

LOCAL SUPPORT

In-Person Service

Citizens can receive in-person support at the locations below.

General State Inspectorate (IGE)
10 de Novembro Ave., Maputo, Mozambique
+258 21 490 000
Mon. to Fri. · 07:30 – 15:30
View Location
General Inspectorate of Food Safety and Economic Activities (IGSAE)
Marinha Popular Square, Maputo, Mozambique
+258 21 315 000
Mon. to Fri. · 07:30 – 15:30
View Location

FIND US

Location

INSTITUTIONS

Responsible Institutions
General State Inspectorate (IGE)

Responsible for handling complaints, grievances and petitions related to public entities.

PUBLIC ADMINISTRATION
General Inspectorate of Food Safety and Economic Activities (IGSAE)

Responsible for handling reports related to economic activities.

ECONOMIC ACTIVITIES

GOVERNMENT OF MOZAMBIQUE

Institutional Information

For news, communications and official information from the Government of Mozambique, visit the Government Portal.

Visit Government Portal
Before Contacting Us

For questions about using the platform, please first consult the Training and Help page. For technical support or questions related to a specific case, use the contacts above.

Training and Help

CHANNELS

Official Service Channels
Official service channels and their functions.
Channel	Description
Web Portal	Full case submission and tracking.
Android App	Submission and tracking from Android devices.
Official WhatsApp	Case submission and citizen support.
Toll-Free Line	Phone service and general information.
GET IT ON
Google Play
Chat on WhatsApp
Toll-Free Line 1490
Need Help?

Contact us through the Toll-Free Line 1490 or by email at portal@reclamacoes.gov.mz.

Submit a Case
Contact Support

OFFICIAL CHANNELS

Web Portal
Android App
Official WhatsApp
Toll-Free Line 1490

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